Effective Date: 02/28/2025
This Cookie Policy explains how Assetra Trading Group Ltd. ("Assetra," "we," "us," or "our") uses cookies and similar tracking technologies on our trading platform and website (collectively, the "Platform"). This policy should be read alongside our Privacy Policy and Terms of Service.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our Platform. They help us recognize your device and remember information about your visit, such as your preferred language, login status, and trading preferences.
Similar technologies include:
- Web beacons: Small graphics that monitor user interaction with web content
- Local storage: Browser-based storage for user preferences and session data
- Session tokens: Temporary identifiers that maintain secure login sessions
- Device fingerprinting: Collection of device characteristics for security purposes
Types of Cookies We Use
Essential Cookies (Always Active) These cookies are necessary for Platform functionality and cannot be disabled:
- Authentication cookies: Maintain secure login sessions and verify user identity
- Security cookies: Protect against fraud, unauthorized access, and cyber attacks
- Session management: Remember your login status and trading session information
- Load balancing: Ensure optimal Platform performance and stability
Example: When you log into your Assetra account, essential cookies keep you logged in as you navigate between trading pairs and account settings.
Functional Cookies (Preference-Based) These cookies enhance your Platform experience:
- Interface preferences: Remember your preferred language, timezone, and display settings
- Trading preferences: Save your favorite trading pairs and chart configurations
- Accessibility settings: Store font size, contrast, and other accessibility preferences
- Communication preferences: Remember your notification and alert settings
Example: If you customize your trading dashboard layout, functional cookies ensure it appears the same way on your next visit.
Analytics and Performance Cookies (Opt-Out Available) These cookies help us understand Platform usage and improve performance:
- Usage analytics : Track which Platform features are most popular
- Performance monitoring: Identify slow-loading pages and technical issues
- Error tracking: Monitor and resolve technical problems quickly
- A/B testing: Test new features with user groups to improve Platform functionality
We use aggregated, anonymized data that cannot identify individual users.
Marketing and Advertising Cookies (Opt-Out Available) These cookies support our marketing efforts:
- Campaign tracking: Measure effectiveness of advertising campaigns
- Conversion tracking: Understand which marketing channels drive registrations
- Remarketing: Show relevant content to users who have visited our Platform
- Social media integration: Enable sharing of Platform content on social networks
We do not sell personal data to advertisers or third parties.
Third-Party Cookies
Service Providers We work with trusted partners who may place cookies on our Platform:
- Google Analytics: Website traffic analysis (privacy-focused implementation)
- Customer support tools: Live chat and help desk functionality
- Payment processors: Secure transaction processing and fraud prevention
- Security services: DDoS protection and threat detection
Social Media Platforms If you interact with social media features:
- LinkedIn: Professional networking and recruitment content
- Twitter: News sharing and customer communication
- YouTube: Educational video content and tutorials
These third parties have their own privacy policies governing their cookie use.
How We Use Cookie Data
Platform Security and Integrity
- Detect and prevent fraudulent trading activity
- Identify suspicious login attempts and unauthorized access
- Monitor for market manipulation and compliance violations
- Protect against cyber attacks and system abuse
User Experience Enhancement
- Personalize trading interface and content recommendations
- Remember your trading preferences and favorite markets
- Provide relevant educational content based on your interests
- Optimize Platform performance for your device and connection
Business Operations and Compliance
- Generate anonymized reports on Platform usage and performance
- Comply with regulatory requirements for audit trails and reporting
- Improve customer support through better understanding of user issues
- Develop new features based on user behavior patterns
Cookie Management and Your Choices
Browser Settings You can control cookies through your browser settings:
- Block all cookies: May significantly limit Platform functionality
- Block third-party cookies: Reduces tracking while maintaining core features
- Delete existing cookies: Clears stored data but may require re-login
- Receive notifications: Get alerts when websites try to place cookies
Note: Disabling essential cookies will prevent Platform access and trading functionality.
Platform Cookie Preferences Manage your cookie preferences through your Assetra account:
- Log into your account and navigate to Privacy Settings
- Select "Cookie Preferences" from the menu
- Choose your preferences for each cookie category
- Save your settings (changes take effect immediately)
Opt-Out Options
- Analytics cookies: Disable in Privacy Settings or browser preferences
- Marketing cookies: Opt out through Privacy Settings or industry opt-out tools
- Third-party tracking: Use browser extensions or privacy tools
- Email marketing: Unsubscribe through email links or account settings
Data Retention and Storage
Cookie Lifespan
- Session cookies: Deleted when you close your browser
- Persistent cookies: Stored for periods ranging from 24 hours to 2 years
- Authentication cookies: Expire after 30 days of inactivity
- Preference cookies: Stored for up to 1 year unless you change settings
Data Location Cookie data may be processed in:
- United States: Primary data processing location
- Trusted service provider locations: Subject to appropriate data protection safeguards
- Your local device: For browser-based storage and functionality
Mobile Apps and Cookie-Like Technologies
Our mobile applications use technologies similar to cookies:
- Device identifiers: Unique identifiers for app functionality and security
- Local storage: App preferences and temporary data storage
- Push notification tokens: Delivery of trading alerts and important updates
- Biometric data: Fingerprint/face recognition for secure app access (stored locally)
Updates to This Cookie Policy
We may update this Cookie Policy to reflect:
- Changes in cookie technologies and industry practices
- New Platform features requiring different tracking methods
- Updates to privacy laws and regulatory requirements
- User feedback and transparency improvements
Notification Process:
- Email notifications for significant changes
- Platform banners highlighting policy updates
- Updated effective date at the top of this policy
- Option to review changes before continued Platform use
Contact Information and Rights
Questions About Cookies For cookie-related inquiries:
- General questions: privacy@assetra.xyz
- Data protection officer: dpo@assetra.xyz
Your Data Rights Under applicable privacy laws, you may have rights to:
- Access: Request information about cookies and data collected about you
- Correction: Update inaccurate information stored in cookies
- Deletion: Request removal of certain cookie data (subject to legal requirements)
- Portability: Receive your data in a machine-readable format
- Object: Opt out of certain cookie uses for marketing purposes
International Users
European Union Users EU users have additional rights under GDPR:
- Enhanced consent requirements for non-essential cookies
- Right to withdraw consent at any time
- Data processing lawful basis disclosure
- Representative contact: eu-privacy@assetra.xyz
California Users California residents have rights under CCPA:
- Right to know what personal information is collected through cookies
- Right to delete personal information (subject to exceptions)
- Right to opt out of sale of personal information
- Non-discrimination for exercising privacy rights
Consent and Acceptance
By using our Platform, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings or Platform preferences, though this may limit functionality.
For new users: You'll see a cookie consent banner on your first visit, allowing you to accept all cookies or customize your preferences.
Remember: Essential cookies necessary for Platform security and functionality cannot be disabled if you wish to use our trading services.